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Customer Reviews

  4.70

Average rating from 3095 Customer reviews

Home Visit 4.60
Product Value / Quality 4.78
Customer Service 4.69
Overall Experience 4.74

Local Reviews

 

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Mr S Barlow, Lincoln Posted on: 26/12/2012 The sales rep was a little too engaging. Less small talk and more product focus would have suited me better. However, when he finally got to the point, I was pleased with the content and the quote. The surveyor forgot to include the requirement for scaffolding to the front dormer windows and I was not impressed by the subsequent call suggesting I needed to pay an additional 600 pounds to cover that facility. But there was no argument when I said this had already been factored into the price by the sales rep. The installation team of 4 were impressively good at their work and, just as important, they were polite, courteous and thoroughly genuine. They completed the installation of 7 windows and 4 doors in less than 6 hours, left no mess and would not even accept a cup of tea.
I continue to be very pleased with the quality of the products and would definitely use Safestyle again based on the overall experience. I was also pleased by the management interventions and follow up calls, which demonstrated a definite enthusiasm for customer satisfaction.

Read 15 reviews from Lincoln

  3.50

Home Visit 3.00
Product Value / Quality 4.00
Customer Service 3.00
Overall Experience 4.00
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