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Excellent service, quality and value from Safestyle.

Customer Reviews

  4.70

Average rating from 3095 Customer reviews

Home Visit 4.60
Product Value / Quality 4.78
Customer Service 4.69
Overall Experience 4.74

Local Reviews

 

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Excellent service, quality and value from Safestyle.
Mrs Pat Bethel, Crawley Posted on: 31/05/2014 My old double glazing was discoloured, misting up inside and very inefficient so when the smart and polite young man on the doorstep asked if I was interested in replacing it I was happy to agree to having a quote.
The friendly and informative salesman arrived later that day with his demo window and explained all the options and prices with no pressure or 'hard sell' tactics. I decided to have the eight windows on the front of the house replaced and there was no attempt to persuade me to have the back done at the same time.
The surveyor arrived to measure up on the day and at the time agreed and was equally efficient, courteous and professional.
The day for fitting dawned wet and chilly but the cheerful fitters arrived an hour before the stated time to unload and prepare for work. They were polite, hardworking and helpful, laid their own dustsheets throughout the house and only stopped work for the occasional cup of tea. Even my distrustful rescue cat and defensive elderly dog found them considerate and trustworthy. By three o'clock in the afternoon they had finished. I had been shown all the new windows, learned how they work and their safety features; I'd been shown those that were also 'fire escapes' and the two man team were clearing up all their debris ready to leave.
From the street the new windows look superb and the excellent quality shows. From inside I no longer hear the mad motorcyclist who roars up and down the road a couple of times a day nor am I woken in the early hours by the teams collecting the refuse and recycling. I've already noticed that the rooms are warmer on cold evenings so know that I'll be saving on energy costs in the winter. A great experience from start to finish and I'll definitely call Safestyle again when I'm ready to replace the doors and windows on the back of the house.

Read 8 reviews from Crawley

  5.00

Home Visit 5.00
Product Value / Quality 5.00
Customer Service 5.00
Overall Experience 5.00
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