Fast and Efficient
Miss Amanda Edgley,
Posted on: 07/01/2015
A member of Safestyle UK met us at our home to discuss the options for us with regards to having new windows and doors fitted. He was very polite and spent a good deal of time answering our questions and demonstrating to us the products available.
We had lengthy discussions on the products and after agreeing a deal, a date was set for installation. We were very satisfied that we had not been pressured in any way with regards to our purchase and that the price was a very competitive one.
The installation teams arrived on time, explained what would be happening and what possible problems could occur before they set to work very promptly, making sure to use carpet covers throughout.
They were well organised and worked to a system, allowing the installation to run smoothly.
The teams were friendly and happy to answer any questions I had. When the job had been completed, a member of the team demonstrated the working of each window and door, including how to lock and unlock them.
Safestyle contacted me during the day to check I was happy with how the team were working and spoke to me at the end of the installation to make sure the team had completed the work to a high standard and taken me around to show me how all of the doors and windows worked.
I was told that should I have any problems, I should contact Safestyle and they would endeavour to help. A couple of days after installation, I did contact Safestyle to help with a slight adjustment to one of my French doors. A member of the team was sent out and the adjustment was made in minutes. After the adjustment was made, Safestyle once again checked that I was satisfied with the work.
Overall, we were very happy with the level of service we received, from the representative who came to visit us initially, from the fitting teams, who were fast and efficient and carried out their work to a high standard, making sure to leave the site clean and tidy and from the service centre, who kept check on our satisfaction both during and after the installation.
We would definitely recommend Safestyle UK to our friends, family or anyone else considering new windows or doors.
Read 4 reviews from Sittingbourne